Cllr Chauhan – Oldham Cares

Cllr Chauhan – Oldham Cares from Oldham Council on Vimeo.

Reanne White, Community nursing

Visitors from across the world learn from Oldham health services

Health professionals from Singapore, Canada, Hong Kong, Australia and New Zealand visited services in Oldham to learn more about how our local NHS services are delivered.

Pennine Care NHS Foundation Trust, in partnership with Oldham Clinical Commissioning Group (CCG) and local GPs, hosted the international delegates who were visiting the borough as part of a ‘three countries study tour’ organised by the International Foundation for Integrated Care and supported by the NHS North West Leadership Academy.

The delegates visited a number of health services and were shown examples of how Oldham teams are working together to improve care for patients.

This included the Oldham Urgent Care Alliance, which is made up of a number of local organisations that work together to improve urgent care services outside of hospital, helping to care for people closer to home and reduce pressure on the busy A&E department.

They also visited Oldham’s first integrated ‘cluster’ team which is made up of community health services, primary care, social care and voluntary community services working together alongside GPs to help patients have all their needs met by different services in a seamless way.

Caroline Drysdale, Chair of the Oldham Urgent Care Alliance and Oldham Community Services Director at Pennine Care NHS Foundation Trust, said: “It was great to be invited to host such a prestigious event in Oldham along with our CCG and primary care colleagues. It was a chance to reflect on how far we’ve come in improving Oldham services by working together across the different local health and care organisations. We hope our international visitors found the visit useful and were able to take some learnings away to implement in their areas.”

Deborah Davis, Managing Director of NHS North West Leadership Academy, said: “Having been involved with the International Foundation of Integrated Care for the last number of years and taking our North West participants to visit examples in other parts of the world; it was wonderful to be asked to host the England part of the International tour and be able to showcase the fantastic work happening with our colleagues in Oldham and other parts of the North West. It just shows you, sometimes great stuff is happening just around the corner!”

Oldham care team shortlisted for top national nursing award

The Oldham Rapid Community Assessment Team (ORCAT) has been shortlisted for a national Nursing Times award for the work it does to treat patients at home instead of in hospital.

The team is hosted by Pennine Care NHS Foundation Trust and is made up of health, social care and third sector professionals. The team works closely with hospital staff to identify patients who could be cared for in the community, instead of being admitted to hospital or to allow them to be discharged safely and quickly.

Since November 2016, the team have received 670 referrals – accepting 509 with 495 home assessments being completed.

Vicki Elcock, Urgent Care Service Lead, said: “The team has worked really hard to provide the best care to patients, so it is fantastic to be shortlisted for this prestigious award.

“It’s essential that community-based services work closely together, alongside the teams in our local hospitals, to ensure people can receive care closer to home. As long as the right support is in place, being at home has better outcomes for the patient who is able to regain their independence.

“It is also beneficial for the whole local health and care system, because ensuring people can be discharged quickly and safely helps to reduce some of the pressures faced by hospitals.”

The service will find out if they win the award in November.

Click here to find out how the service helped a patient called David better manage his COPD.

Oldham pensioner’s thanks for social support

An Oldham pensioner has thanked a new health and social care partnership for helping him improve his quality of life.

Graham Williams, 78, has Chronic Obstructive Pulmonary Disease which has led to regular trips to hospital.

He had also become socially isolated following the death of his mother several years ago and hospital staff recognised he would benefit from some extra support.

Graham was seen by the Oldham Rapid Community Assessment Team (ORCAT) and agreed to support from Age UK Oldham, who are part of ORCAT.

ORCAT works closely with colleagues at The Royal Oldham Hospital, including those in the A&E department, to react quickly and prevent people from being admitted to hospital if they can be supported at home with the right professional help.

The service was established by the Oldham Urgent Care Alliance, a partnership of 10 health, care and voluntary sector organisations developed to improve outcomes for local people by enhancing current service provision.

Donna Speat from Age UK Oldham arranged for Graham to attend luncheon clubs and other activities to socialise with others.

She said: “We’ve been working with Graham for about six months now and I’m delighted to see how much he’s enjoyed having some company.”

Graham added: “I’ve enjoyed every minute of it. I feel very close to all the staff.”

Vicki Elcock, ORCAT Manager at Pennine Care NHS Foundation Trust, said: “It’s fantastic that we’ve been able to help Graham not only improve his health but also start to take part in more social activities.

“There’s a clear link between social interaction and wellbeing and it’s something we’re proud to support with ORCAT.

“Our service helps to get people out of hospital by putting support in place at home to give them the best possible quality of life.”

Once at home, the team takes a partnership approach to assessment and care planning to understand what level of support the individual may need to live as safely and independently as possible.

Find out more about ORCAT at www.penninecare.nhs.uk/ORCAT

New Oldham team helps to get people home from hospital

Oldham residents will be supported to return home from hospital quickly and safely, thanks to a new team of health, social care and third sector professionals.

The Oldham Rapid Community Assessment Team works closely with colleagues at The Royal Oldham Hospital, including those in the A&E department, to react quickly and prevent people from being admitted to hospital if they can be supported at home with the right professional help.

Once at home, the team takes a partnership approach to assessment and care planning to understand what level of support the individual may need to live as safely and independently as possible.

The team works with the patient to identify the tasks they may need help with – such as getting in and out of bed or a chair, mobilising around the home, getting washed and dressed, making meals and managing medication – working with community, mental health and social care professionals to ensure appropriate support is provided if needed on an ongoing basis.

Practical services such as warm home assessments, home adaptations and social activities such as luncheon clubs can also be arranged by the team.

The service was established by the Oldham Urgent Care Alliance, a partnership of 10 health, care and voluntary sector organisations developed to improve outcomes for local people by enhancing current service provision.

It consists of therapists, nurses, health care assistants and mental health practitioners from Pennine Care NHS Foundation Trust, social workers from Oldham Council, and a Promoting Independence in People (PIP) support worker from Age UK Oldham, who have been brought together to work as one multi-agency team.

As well as preventing people from being admitted to hospital by identifying them early, the team works closely with hospital-based nurses, doctors, discharge coordinators and the RAID mental health liaison team to also support patients who have been admitted to the wards who could be discharged early with the support of the service.

Caroline Drysdale, Oldham Community Services Director at Pennine Care and Chair of the Oldham Urgent Care Alliance, said: “It’s essential that community-based services work closely together, alongside the teams in our local hospitals, to ensure people can receive care closer to home. As long as the right support is in place, being at home has better outcomes for the patient who is able to regain their independence.

“It is also beneficial for the whole local health and care system, because ensuring people can be discharged quickly and safely helps to reduce some of the pressures faced by hospitals. This is even more important over the winter months, when our health and care services will be busier than usual.”

The Oldham Rapid Community Assessment Team has been commissioned by NHS Oldham Clinical Commissioning Group.

Cllr Eddie Moores, Cabinet Member for Health and Wellbeing, said “This new service will help those who need a lower level of support and will complement  a range of other services,  designed to ensure people can return from hospital in a hospital in a timely and safe manner.  All the stakeholders have worked hard to integrate their teams so that residents receive joined up services which are more efficient and which ensure continuity to their care.”

A healthier You

Did you know that most ill health is caused by lifestyle choices? Too many of us don’t exercise enough (or at all!), drink too much alcohol, smoke cigarettes and have poor diet and nutrition.

It’s often hard to break old habits, but small changes can make a big difference. Little decisions to change your lifestyle around things like sleep, stress levels, exercise, diet, smoking and alcohol can add up to a really significant difference overall. Find out more about how you can take control and feel better.

To find out more about local services you can visit the websites for

To find out more about what is available in your community visit Action Together 

Sign up to the Health Huddle

If you’re interested in taking part in the Oldham Cares journey it’s easy to get involved, by joining our Health Huddle. You’ll be able to give as little, or as much time as you like to the programme, and you can choose the activities you want to take part in.

We offer opportunities such as:

  • Online surveys
  • Focus groups
  • Information about our Public Meetings
  • Consultations
  • Informal meetings

Plus many other opportunities to hear you thoughts and experiences on the services we commission, If you would like to be involved in the Health Huddle:

A new approach to health and social care

We are on a journey to achieve the greatest and fastest possible improvement to the health and wellbeing of the population of Oldham by 2020.

We’d love you to join us…

  • Oldham Cares isn’t another organisation. It’s a different way of working. It’s about joining up the gaps between our health and social care systems to make things better for people who live in Oldham.
  • Our approach is based around place-based ‘systems of care’ in which commissioners (the people who design services) and providers (the people who deliver them) work together.
  • Instead of working for individual parts of the system, the organisations will be working for Oldham as a whole and, at a more localised level, in the smaller neighbourhoods and communities where our patients and residents live.
  • Giving people and communities the power to change things will help us to get where we need to go.

Our aims

We want our teams and systems to:

  • Be focused on improving health outcomes and performance
  • Set quality as the business strategy, and enable professionals to do the right thing
  • Be patient and people-centred to help residents live healthy lives
  • Strengthen joint approaches across all partners with a focus on prevention and the most disadvantaged
  • Enable patients to make informed choices
  • Be needs led but focused on solutions for our patients and service users
  • Reduce unnecessary interventions, including hospital admissions
  • Be developed using national and international evidence
  • Support innovation

Our early priorities

There are a number of key areas that we will be working on during the first year as Oldham Cares.

  • Care homes and care packages
  • Learning disabilities
  • Mental health
  • Dementia specific services
  • Safeguarding
  • Special Educational Needs and Disabilities.

A number of key areas of work have also been initiated to drive forward transformation work:

  • Thriving Communities
  • Mental Health
  • Core and Extended Primary Care
  • Urgent and Emergency Care
  • Community Enablement

Some of Oldham’s children’s services will also be brought together. We are working to ensure children’s health and social care is included in the programme, as the work to date has largely focused on our adult population.

What changes will I see?

We are committed to achieving the greatest and fastest possible improvement to the health and wellbeing of Oldham’s residents by 2020. We need to act quickly, and we need to harness the support and involvement of as many local people as possible. We want local communities to be represented in the Oldham Cares system, whether it’s as a family, as an individual, as a voluntary or community group or as a gathering of friends and neighbours. Action at every level will help move this work forward and give everyone better health outcomes as a result.